Workforce Planning Manager

Vacancy Details

General Information

About the firm

For 70 years Crowe BGK has been a growing independent accounting firm with offices in Montreal and Ottawa. Our affiliation with a top 10 largest global accounting network, Crowe Global, gives us borderless access to international expertise. Crowe BGK provides a full suite of accounting, domestic and international tax, corporate finance and business advisory solutions to individuals and corporate clients in diverse industries across Quebec, Ontario and around the world.

Position Description

Job Title

Workforce Planning Manager

Contract Type

Regular Full Time

Position Profile

We are currently looking for a Workforce Planning Manager to join our team in Montreal.


As a Workforce Planning Manager, your primary responsibility is to manage the resources of an organization effectively, providing strategic resource planning solutions to guarantee the delivery of our services and to fulfill our engagements.


Join a dynamic, fast-growing firm offering competitive salaries, benefits, and a strong focus on employee well-being.


What’s in it for you:

  • Hybrid work formula
  • Competitive salary
  • Full range of benefits
  • Career advancement opportunities
  • 4 weeks paid vacation, according to experience
  • 8 paid personal days
  • Office closure during the holiday period
  • Summer schedule (office closes at 1 pm on Fridays)
  • Reimbursement for parking or public transport

Primary Responsibilities:

  • Responsible for staffing allocation and capacity planning:
    • Implementing three-month and annual schedules based on established budgets, clients, deadlines, staff development program requirements, study leaves and vacation request;
    • Overseeing assignment of resources to different client mandates in order to obtain client satisfaction and drive improved efficiency while maximizing staff’s career potential;
    • Projecting and analyzing staffing needs;
    • Managing and reviewing scheduling processes.
  • Track employee performances in order to identify development opportunities and enhance staff skills with increased training and coaching.
  • Anticipating resource needs and collaborating with managers to maximize utilization of staff while optimizing employee growth.
  • Coordinating tracking of CPA hours for students and ensuring students receive the required hours of experience within minimum expected time frames.
  • Balancing workloads in accordance with professionals’ skill sets. 
  • Acting as the primary link between Partners, Senior managers, Managers and HR in regard to staffing requirements.
  • Presenting options, recommendations, and solutions to scheduling conflicts.
  • Participating in the planning and development of the annual productivity budgets.
  • Providing reports of hourly budgets usage.
  • Assisting in elaboration of new strategies to control staff allocation.
  • Partnering with Talent Acquisition to provide forecasting and work force planning resources.
  • Acting as super user/subject matter expert of the STAR scheduling platform.
  • Maintaining staff databases and compiling reports from database as needed.
  • Other duties as assigned.


What you need to succeed:

  • A minimum of 3 to 5 years of related experience in a professional service environment

  • Experience in scheduling or workforce management is an asset

  • DEC or university degree in Accounting is an asset

  • Tech savvy; very comfortable working with new technology
  • Excellent written and verbal communication skills, in both English and French
  • Strong interpersonal skills
  • Strong problem-solving and analytical skills, as well as strong attention to details
  • Skilled at negotiation and conflict management
  • Work well in a fast-paced, deadline-oriented environment
  • Comfortable multi-tasking, adapting to and prioritizing a diverse and demanding workload
  • Strong organizational and time management skills. 


We maintain an inclusive and equal opportunity working environment so that every Crowe BGK professional can fulfill their evolving potential. We consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, age, marital status, disability, protected veteran's status or any other legally-protected factors.


We thank all candidates for their interest and we will only be contacting those that we are interested in pursuing.

Position Location

Job Location